MA User Experience (UX) Design
In 2018, I attended Loughborough University to complete a masters degree in User Experience Design. Each module was focused around a different area of UX design and resulted in a project that followed the full double diamond process.
UX DESIGN // UX RESEARCH
OSE
Health Analytical Service for first degree relatives of newly diagnosed diabetics.
Diabetes is a lifelong disease that can affect the individual’s quality of life if it is left undiagnosed and untreated. There are many OSE is a health analytical service that utilises the Internet of Things, Artificial Intelligence and Machine Learning to help first degree family members of newly diagnosed diabetics reduce their risk level of developing the disease.
SERVICE DESIGN // USER RESEARCH
BusyBees
Office health service, encouraging users to get up from their desks at regular intervals during the work day.
The workday represents a significant portion of people’s time spent sat down. It’s also been shown that even if you exercise outside of work, this doesn’t mitigate all negative effects of time spent sitting down all day.
UX DESIGN // UX RESEARCH
Zest
Smart city app for newly retired.
Zest is a smart city app, aimed at newly retired individuals to help them adapt to the change in their life, encourage social connections and to enhance the UK high street experience. The app focuses on creating groups for like minded individuals, hosting events in local eating establishments and bringing users back into the high street.
UX DESIGN // UX RESEARCH
Syndicate League
Integrated platform for syndicate members to interact with The National Lottery results journey.
We worked with Camelot Group, the organisation that runs The National Lottery, in order to develop a concept to encourage syndicate members to engage with the results journey. Since The National Lottery began in 1994, the way that users engage with the results journey has remained the same. Syndicate members play on the lottery, but most of the time, they wait for the leader of the syndicate to tell them the results.
UX RESEARCH // DESIGN FOR BEHAVIOUR CHANGE
Recycle Smart
Interactive recycling bin to encourage post-graduate students to recycle while they are staying in student halls.
Recycling has become a big talking point in the media over recent years with new recycling schemes being implemented throughout the country. High profile documentaries, such as Blue Planet II (2017) has brought the effect of plastic pollution into the spot light.
Loughborough University tries to combat the large amount of waste that could be recycled by placing new recycling bins throughout campus and in student halls. Despite doing this, there is still a huge amount of general waste that could be recycled, and bags of recycling rejected due to contamination.
USABILITY TESTING // RESPONSIVE WEB DESIGN // AGILE
CeX
Usability testing on the current website in order to recommend improvements.
The CeX website was usability tested using several different methods in order to uncover areas of improvement that would improve the user’s experience and satisfaction of using the site. The website was redesigned, considering responsive design and agile design plan for the implementing changes.
…and a little bit extra
During my time at Loughbourgh, there were opportunities to showcase our projects and to attend UX conferences. I kept a short blog about the experiences. Check it out!
